You will still get a blank screen, but on the remote Mac side, you will be presented with a prompt to grant screen recording access to Parallels Access.ģ. Attempt to re-establish a remote connection using Parallels Access mobile app or a browser. Tccutil reset ScreenCapture _deskctl_agentĢ. On your Mac, open Terminal (Finder > Applications > Utilities > Terminal) and execute the following command:
If the steps above haven't helped or if Parallels Access Agent is missing in the Screen Recording list, it may be an indicator of further macOS misconfiguration. Terminate the remote connection and try connecting once again. You will be prompted to restart the application or click Later. On a remote Mac, open System Preferences > Security & Privacy > Privacy > Screen Recording and check the boxes next to Parallels Access and Parallels Access Agent.Ģ. Parallels Access or some of the embedded components haven't been granted with the respective permissions in System Preferences of the remote Mac computer.
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